Bay of Fires Lodge Walk

Ansons Bay, Tasmania


Experience Manager

An exciting new opportunity has arisen to join the award-winning Tasmanian Walking Company as a Bay of Fires Experience Manager.

Our Vision: "To provide an outstanding opportunity to step out of everyday life into nature and be rejuvenated. To experience a fresh, profound perspective of humanity, the environment and the possibilities they embody".

The Tasmanian Walking Company (TWC) was established in 1987 and now offers three unique experiential eco-tourism operations. With exciting new prospects in product portfolio growth, we are seeking an Experience Manager with demonstrated ability in managing successful ecotourism products.

As the TWC Experience Manager, you will be responsible for the ultimate transformative guest experience on the Bay of Fires Lodge Walk (BoF) by maintaining excellent service standards and safety, as well as the training, management and support of all Bay of Fires Staff.  You will be working in close partnership with our Lodge Manager (position to be filled) which could suit couples looking to join our team.

The ideal candidate for this role will have:

  • Relevant knowledge of the Tasmanian tourism industry, hospitality industry, and legislation requirements of the state and territory national park authorities;
  • Experience in business management, coupled with an understanding of ecotourism and sustainability principles;
  • A demonstrated background in delivering profitable business results;
  • Highly developed interpersonal, communication and management skills;
  • Strong problem solving and organisational skills;
  • An ability to lead and inspire large operational teams;
  • An ability to make timely and accurate decisions in high-pressure environments;
  • A flexible attitude to travel and working hours; and
  • Will have experience in liaising with multiple stakeholders.

This is an amazing opportunity to join a dynamic, well-established and growing Tasmanian tourism operator.

The role will be offered on a full time basis, commencing as early as mid-May 2016.

To apply for this role, please forward your letter of interest and resume to the contact details below.  Applications close on 22 April 2016.

For a position description and more information, please contact Lizzie at the Tasmanian Walking Company:

Tel: + 61 (0)3 6392 2211
Fax: +61 (0)3 6392 2277
Email: lizzie@taswalkingco.com.au

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Aerial view of the Bay of Fires Lodge


Bay of Fires Lodge Walk

ANSONS BAY, TASMANIA

BAY OF FIRES LODGE MANAGER

An exciting new opportunity has arisen to join the award-winning Tasmanian Walking Company as Bay of Fires Lodge Manager. Established in 1987 and now offers three unique experiential eco-tourism operations. With exciting new prospects in product portfolio growth, we are seeking Lodge Manager with demonstrated ability in managing successful ecotourism products.

As the Bay of Fires Lodge Manager, you will be responsible for the ultimate guest experience on the Bay of Fires Lodge Walk (BoF) by maintaining excellent service standards and safety, together with the training, management and support of all Bay of Fires Staff with a particular focus on food preparation, repairs and maintenance.  You will be working in close partnership with our Experience Manager (position to be filled) which could suit couples looking to join our team.

The ideal candidate for this role will have:

  • Relevant knowledge of the Tasmanian tourism industry, hospitality industry, and legislation requirements of the state and territory national park authorities;
  • Experience and an understanding of ecotourism and sustainability principles;
  • Highly developed interpersonal, communication and management skills;
  • Strong problem solving and organisational skills;
  • Experience in food preparation and menu planning;
  • Project management experience;
  • An ability to make timely and accurate decisions in high-pressure environments;
  • A flexible attitude to travel and working hours; and
  • Will have experience in liaising with multiple stakeholders.

This is an amazing opportunity to join a dynamic, well-established and growing Tasmanian tourism operator.

The role will be offered on a full time basis, commencing as early as mid-May 2016.

To apply for this role, please forward your letter of interest and resume to the contact details below.  Applications close on 22 April 2016.

For a position description and more information, please contact Lizzie at the Tasmanian Walking Company:

Tel: + 61 (0)3 6392 2211
Fax: +61 (0)3 6392 2277
Email: lizzie@taswalkingco.com.au

Courtesy Of Great Walks Of Australia Sunrise From The Deck

Relax and take in the view

12 Apostles Lodge Walk

Johanna, Great Ocean Road, Vic


Experience Manager

Johanna, Great Ocean Road, Victoria

An exciting new opportunity has arisen to run a luxury nature based tourism experience in a spectacular location with discerning clientele and a fun, professional team.

Twelve Apostles Lodge Walk is Victoria’s leading walking tour operator and delivers luxury walk experiences from our purpose built eco lodge on the Great Ocean Walk.

You need to be genuinely customer focused, positive, enthusiastic, self- reliant, autonomous and have a practical streak as there’s a lot of additional hands-on tasks that can arise in a coastal location.  You have a passion for providing the very best and ensuring we meet our customers’ high expectations.

You will be required to manage a small team of 6-10 staff, reporting to the business owner team.  You will be working in close partnership with our Lodge Manager (position to be filled) which could suit couples looking to join our team.

The ideal candidate for this role will have:

  • Relevant knowledge of the Victorian tourism industry, hospitality industry, and legislation requirements of the state and territory national park authorities;
  • Experience in business management, coupled with an understanding of ecotourism and sustainability principles;
  • A demonstrated background in delivering profitable business results;
  • Highly developed interpersonal, communication and management skills;
  • Strong problem solving and organisational skills;
  • An ability to lead and inspire large operational teams;
  • An ability to make timely and accurate decisions in high-pressure environments;
  • A flexible attitude to travel and working hours; and
  • Will have experience in liaising with multiple stakeholders.

This is an amazing opportunity to join a dynamic, well-established and growing tourism operator.

The role will be offered on a full time basis, commencing as early as mid-May 2016.

To apply for this role, please forward your letter of interest and resume to the contact details below.

Applications close on 22 April 2016.

For a position description and more information, please contact Lizzie at the Tasmanian Walking Company:

Tel: + 61 (0)3 6392 2211
Fax: +61 (0)3 6392 2277
Email: lizzie@taswalkingco.com.au

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Gwoatalw35


Lodge Manager/Chef

Johanna, Great Ocean Road Victoria

A fantastic opportunity to run your own kitchen, host our beautiful eco-lodge and deliver a great nature-based tourism experience in a spectacular location.  Join a well-oiled operation on the iconic Great Ocean Walk – discerning clientele and fun, professional team.

Twelve Apostles Lodge Walk is Victoria’s leading walking tour operator and delivers luxury walk experiences from our purpose built eco lodge on the Great Ocean Walk.

You need to be genuinely customer focused, positive, enthusiastic, self- reliant, autonomous and have a practical streak as there’s a lot of additional hands-on tasks that can arise in a coastal location.  You have a passion for providing the very best and ensuring we meet our customers’ high expectations.

You will be working in close partnership with our Experience Manager (position to be filled) which could suit couples looking to join our team.

The ideal candidate for this role will have:

  • An ability to cook for up to 12 guests and 4 staff including breakfasts, packed lunches and 3 course evening meals as well as walking snacks, morning and afternoon tea.
  • A love of sharing your culinary knowledge to enhance the guest experience.
  • Strict adherence to Food Safety Standards, ensuring procedures are in place and followed.
  • Excellent time management with a dash of flexibility
  • Ability to cultivate and maintain a small kitchen garden

Lodge duties:

  • Greet and farewell our guests on arrival and departure
  • Perform guest check-out/billing
  • Full lodge and guest room cleaning and make-up servicing to professional standards
  • Strong logistical skills and ability to co-ordinate with walk operations.
  • General stock and re-supplies management
  • Regular reporting to Walk management
  • Occasional driving of customers and guides to/from the walk
  • Minor Building and Property Maintenance when needed

This is an amazing opportunity to join a dynamic, well-established and growing tourism operator.

The role will be offered on a full time basis, commencing as early as mid-May 2016.

To apply for this role, please forward your letter of interest and resume to the contact details below.

Applications close on 22 April 2016.

For a position description and more information, please contact Lizzie at the Tasmanian Walking Company:

Tel: + 61 (0)3 6392 2211
Fax: +61 (0)3 6392 2277
Email: lizzie@taswalkingco.com.au

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Gwoatalw07

Tasmanian Walking Company

Tasmanian Walking Company


Guides - Overland Track, Bay of Fires

We are always on the lookout for experienced and talented guides. Guiding applications for the 16/17 walking season are OPEN.

We will be short listing and arranging interviews with prospective guides prior to training.

ONLY short-listed applicants will be contacted for an interview.

 

Guiding for the Tasmanian Walking Co. is a unique opportunity to work in some of the most pristine wilderness locations in Tasmania and to meet a variety of people from all around the world. Guiding is a challenging job, requiring high levels of responsibility and accountability.

You must be able to work in an open, co-operative team manner with your fellow guide(s) and guests in order to achieve high levels of guest satisfaction.

You will ideally have bush walking experience in Tasmania and Australia; a good knowledge of the National Park you intend to apply for; an ability to share your knowledge and provide interpretation about the area, the flora, fauna, history to individuals and groups of up to ten people; and hospitality experience, including cooking, food preparation, presentation and service.

A solid awareness of group management, safety and risk management is a major component of becoming a guide for the Tasmanian Walking Company.

All guides need to be available to participate in our pre-season training program, which includes an induction day held at our head office and a practical training multi-day program.  Your participation in ongoing training is also required throughout the season.  Our communication and training is taken very seriously and we encourage participation and contributions from all members of the guiding team.

 

REQUIRED qualifications for ALL guides (all AUS nationally recognised)

Cradle Mountain Huts

  • Current Applied First Aid Certificate (Workplace Level II)
  • Current CPR certificate
  • Food Handling Level 1 certificate (component of Cert. III Hospitality)

Bay of Fires Lodge Walk

  • Current Applied First Aid Certificate (Workplace Level II)
  • Current Surf Bronze Medallion (includes CPR certificate)
  • Food Handling Level 1 certificate (component of Cert. III Hospitality)

REQUIRED qualifications for all LEAD Guides (all AUS nationally recognised)

Cradle Mountain Huts

  • Wilderness First Aid or higher Wilderness Medicine qualification (Wilderness First Responder)

Bay of Fires Lodge Walk

  • Public Passenger Vehicle License
  • Responsible Service of Alcohol certificate

DESIRABLE qualifications for ALL Guides (all AUS nationally recognised)

  • Certificate III and IV in Tourism (Guiding)
  • Certificate IV Outdoor Recreation (Advanced Bushwalking and Flat Water skills)
  • Wilderness First Aid
  • Asthma and Anaphylaxis Management
  • Australian Canoeing Sea Guide Award

To request a detailed job description and application form please contact Human Resources:

Tel: + 61 (0)3 6392 2211
Fax: +61 (0)3 6392 2277
Email: admin@taswalkingco.com.au

or apply online.

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Wineglass Bay Sail Walk

Tasmanian East Coast


Yacht Crew / Guide

If you are interested in future work on our Wineglass Bay Sail Walk, please feel free to drop us a line. We are always on the lookout for experienced and talented guides with maritime experience.


General information on what we are looking for in this position:

As Yacht crew you will directly support our yachts' skipper in all operational duties and customer service aspects of the tour delivery. As part of a 2 guide team and under the direction of our field operations manager and skipper, you will be responsible for:

 

* Being able to command the yacht in the event of an emergency

* Commanding the Tender/ RIB for walker transfers

* Provisioning and yacht operations

* Yacht presentation and tour animation

* Guest and Yacht Safety

* Catering, cooking and customer service

* Cleaning and high quality yacht maintenance

* Cultural and Environmental Interpretation

* Assisting with guiding during the day

 

Required QUALIFICATIONS (all AUS nationally recognised and current) and Essential CRITERIA

  • A minimum two ( 2 ) years' maritime sailing (large vessel) experience together with current logbook
  • Un-restricted Coxswains license
  • Elements of Shipboard Safety certificate (ESS)
  • Marine Radio Operators Certificate (MROCP)
  • Powerboat handling certificate
  • Current Applied First Aid Certificate (Workplace Level II)
  • Current CPR certificate
  • Food Handling Level 1 certificate (component of Cert. III Hospitality)
  • Responsible Service of Alcohol certificate
  • People skills - maintain positive relationships; provide support, direction and feedback
  • Ability to work as part of a team and have the ability multi-task
  • Excellent verbal (face to face conversations)
  • Excellent time management and prioritisation skills

Desired CRITERIA

  • COASTAL MARITIME OPERATIONS - MASTER CLASS 5 or sea time to enable gaining MASTER 5 for following season
  • Relevant Tasmanian maritime and East Coast bushwalking experience with a good knowledge of the National Parks you will be working in and around
  • Tour Guiding experience
  • Hospitality experience; cooking, food preparation, presentation and service are highly desirable.
  • Ability to maintain a professional approach 24/7 regardless of conditions

For any further inquiries and a full position description please contact Human Resources on:

admin@taswalkingco.com.au

or

(03) 6392 2211

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